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Product Return
VividiCart Marketing Pvt. Ltd. – Return Policy
Return Period
Customers must submit a return request within 7 days of receiving the product.
Return requests made after 7 days will not be accepted.
Products Eligible for Return
Products received in a damaged condition.
Products delivered in the wrong size, color, or design.
Products Not Eligible for Return
Products that have been used or soiled by the customer.
Custom/Personalized products (such as logo print, name print, or special orders).
Products purchased at a discount/offer price, unless the company specifically allows returns for such items.
Return Process
Submit a return request to VividiCart Customer Care (via email/phone/app).
Provide the order number and photo evidence (showing damage/issue).
After company approval, the product must be sent back to the designated address in its original packaging.
Transit Damage/Loss
VividiCart will not be responsible for any damage or loss occurring during return transit due to improper packaging by the customer.
Refunding
Refunding option not available.
Company Rights
VividiCart reserves the right to reject any return request if false information, misuse, or tampering is detected.
